Aloft London Excel
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It was a visit due to my birthday and my husband and I were visiting the area for an event. We were upgraded as a special treat. Abigail on the desk was polite and explained everything about the facilities. The room was immaculate, the bed, bedding and pillows were out of this world soft, the black out blinds were awesome and we had a grea nights sleep. The breakfast was delicious with an excellent selection to chose from. Samiya one of the waitresses was very sweet and gave a wonderful dining experience.
Claire
مارس 2025
Very close to DLR station but could not hear any noise in the room. Excellent service from staff. They were friendly and couldn’t do enough to make our stay comfortable. Very spacious room, shower was fabulous and water pressure was great. Bed was big and extremely comfortable.
Audrey
أبريل 2025
We went there for Megacon live. It was just a minute walk from the second floor, it was amazing! We booked again for MCM in may.
Mylene
يناير 2025
The room was very comfortable, well sized for a London hotel rooms - open layout and like that the toilet and shower were separate. The hotel pool and gym were a great and welcomed amenity by me and my sister. The staff on Reception at check in and check out were both very friendly and informative, great knowledge of local area when helping us with route to o2 upon check-in. Also, the on site car parking was super handy and straight forward!
Ruby
مارس 2025
Excellent hotel with very nice staff. 2 mins walk from the Prince Regent Street DLR. Lovely hotel/restaurant/rooms. Nothing was an issue and even though we didn't have breakfast they allowed us to get coffees for the room which was nice. Rooms has tea/coffee facilities but got a nice cappuccino each morning. There is a convenience store selling a plethora of wine/beers/snacks (and loads of fresh fruit!) Which is a 5 min walk away. If you get the DLR to Customs House and then get off to get on the Elizabeth Line you are only then 1 stop from Canary Wharf.
Joelerjenkins9
يناير 2025
It was very spacious with generous areas to relax including the outside patio area by the restaurant. The room was also spacious, quiet and had a good view with little extras of comfort like face flannels, decent mugs, and a very comfy king size bed. It was also fairly relaxed and open plan (note some might prefer more privacy). The shower was good with decent hot water We requested the room was serviced and the staff did an excellent job. We had Tikka Masala in the main restaurant which was well presented and delicious. Breakfast had a very good selection. The plunge pool was warm and swim towels were supplied on request. It was close to the DLR and easy to get into central London and the O2.
Nunn
فبراير 2025
We were attending an event at the Excel and the location was very good for that. The room was a good size, though my friend and I had to book a "family" room in order to have separate beds. The room was spotlessly clean and had everything we needed. We also had breakfast at the hotel which had a decent selection at the buffet. The staff were very helpful.
Maycee
ديسمبر 2024
The hotel is really nice. Very good location, about a 2-3 minute walk from nearest tube station. Friendly & helpful staff. The gym has a good amount of equipment for a small workout and the spa area was impressive! We really loved the long opening hours for the spa. Everywhere that we saw was clean and tidy. Would recommend and stay again in future.
Ben
ديسمبر 2024
Housekeeping staff were wonderful and helpful whenever we needed something, Front desk were a great help when our initial room had broken AC stuck at 24° they immediately moved us and apologised. We stayed same time in 2023 and the restaurant wasn't great but gave it a chance this year and the food was incredible. Honestly it's a struggle to think of an issue.
Grace
أكتوبر 2024
Room is well appointed, modern, very clean and the bed is exceptionally comfortable. Standout for me at the hotel were the staff members - everyone at breakfast was excellent and attentive with special shout out to Manju with his welcoming smile and kindness. Also would like to acknowledge Lilliana at front desk who organized print outs for me when I had a small work crisis. I was grateful for the doing some small that she didn't have to do which was a big help to me. Proximity to excel is brilliant.
Jodie
أكتوبر 2024
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